FAQ

Get answers for all your questions here, if you can’t find an answer to your questions feel free to contact us on email: [email protected] or whatsapp us at +918079041092.

FAQ 1

Karigarofficial

YES, Karigar is an Indian name which means an “artist who creates some unique art things” and we add official because we have master class artisans from across India.

You can buy all our products at www.karigarofficial.com, at moment we don’t have any physical store as we believe more in technology but in future if our customers want a physical place we would be happy to launch it as we can’t say no to “Karigarofficial Family”. 

We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. You may send us an email at [email protected] should you wish to purchase any product which is not in stock and we will endeavor to make it available.

You do not have to create an account on www.karigarofficial.com when you place an order. There are several benefits to creating an account including but not limited to storing your details for convenience of shopping and availing of various promotions and offers which may be available only to members.

Please refer to our shipping policy and delivery for more detailed information. Further, as soon as your order ships, you will also be sent Shipping Tracking Information, using which you can track your shipment and assess the approximate delivery time.

Once we receive your order, we process your order and hand it over to the shipping company as per shipping and delivery time frame mentioned against each product unless communicated to you otherwise. If you would like to change your shipping address for an order which you have already placed, we will try to accommodate your requests if we still have the package in our possession. Please contact us at [email protected] with your requested change and we will send you an email reply to confirm if we were able to make the change. If we have already handed your order over to the shipping company then we are unable to make any shipping address changes. Please note that we will not be able to change the address of an order placed for India delivery to International delivery or vice versa since the pricing for India and international deliveries is different from each other.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.